Customer relationship and loyalty programs
Build lasting relationships with your customers through targeted marketing, loyalty rewards, and automated communications. Turn first-time visitors into regulars with points programs, personalized offers, and smart segmentation.
CRM & Loyalty addresses common challenges faced by kart track operators:
Customers visit once and never return
No way to communicate with past customers
Difficulty identifying your best customers
Manual, time-consuming marketing efforts
No customer retention strategy
Missed opportunities for repeat business
Send targeted email campaigns to customer segments. Beautiful templates and drag-and-drop editor included.
Reward customers for visits and purchases. Points automatically tracked and can be redeemed for free races or discounts.
Automatically segment customers by visit frequency, spending, location, and more. Target the right message to the right audience.
Set up welcome series, win-back campaigns, birthday messages, and more. Run on autopilot once configured.
Never miss a birthday or membership anniversary. Automatic special offers to celebrate customer milestones.
Incentivize customers to bring friends. Track referrals and automatically reward both parties.
360-degree view of each customer: visit history, preferences, communications, and lifetime value.
Send text messages for time-sensitive promotions or event reminders. High open rates for urgent communications.
CRM & Loyalty is perfect for:
Tracks wanting to increase repeat visits
Marketing managers looking to automate campaigns
Tracks with strong competition in their area
Businesses seeking to build community
Facilities wanting to increase customer lifetime value
Here's a typical workflow using CRM & Loyalty:
Customer data automatically collected from registrations and visits, creating rich profiles.
Create customer segments based on behavior, demographics, and preferences.
Send targeted emails or SMS to specific segments with relevant offers and content.
Points automatically awarded for visits. Customers redeem rewards, increasing engagement and repeat visits.
Increase repeat visit rate by 40% or more
Automated marketing saves hours per week
Identify and reward your best customers
Fill slow periods with targeted promotions
Build a community around your track
Includes unlimited users and full support
14-day money-back guarantee • Cancel anytime • No contracts
Build the perfect solution for your track by combining multiple modules